Prudential reviews

3.7

67% would recommend to a friend

(5,222 total reviews)
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Andrew Sullivan

64% approve of CEO

60% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunity available

Cons

This company likes to target new agents because they know they are fresh to insurance and they don't know much about the industry. In training they will tell you so many lies that you don't realize them until you actually start talking calls. No insurance company should be able to get away with paying there agents $0 on any policy based on a conversion rate, quality scores & volume. This company finds every way to steal from its agents and will do it with a smile on there face. They lied about the commission base rate which is around $35 per policy, what they don't tell u is everything little thing takes away from your commission, until you literally get $0 per application for the month! Yes $0 per application with a $17 per hour. Imagine taking Medicare calls from people who don't have Medicare or need help ordering a pizza, or people who are looking for a stimulus check all day long! The company turns around and slaps a conversion rate metric when 98% of you calls are coming from misleading marketing. So what happens no one wants to take calls all day because it effects your commission. They take no accountability at all everything is the agents faults including the calls we get. Everyone does not receive the same calls they have different queues/tiers so if your a top performer you get better calls. I have even spoken to people who gotten 0 calls per day and was still told to make magic happened. This company is a revolving door, they don't value there agents and they are in it for themselves. If you ask any of there top performers how long they been here. Don't hold your breath and think your about to hear years! No one stays here long because once you realize the game they pay and that your actually being robbed why would you stay!

1.0
Nov 13, 2023

Knives Out

Recommend
CEO approval
Business Outlook

Pros

History of positive culture Good perks Competitive compensation package

Cons

The prolonged focus on "market competitiveness" i.e. layoffs has brought out the absolute worst side of an organization that long had a reasonably positive reputation. The leaders who are being advanced are the most miserable people you'll ever meet, and they are rewarded for it. The only transformation under way here is to destroy what once made this a great organization; avoid until they sort their mess out, the sensible people are heading for the exits.

1.0
Jul 21, 2023

Run

Recommend
CEO approval
Business Outlook

Pros

None. There are no pros with this company. They have favorites, they hire their friends and don't care about their employees that do the actual work.

Cons

This organization is unorganized, abusive and extremely toxic. Worst career move I have ever made.

Viewing 43 - 45 of 5,222 Reviews

Glassdoor has 6,913 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.