-Unethical marketing leads to allegations for the agent (bait/switch) and Assurance will throw the agent under the bus in a heartbeat; you will always be guilty before proven innocent.
-Entry level compliance team, which makes you feel your calls are audited by 2nd graders; and no matter how wrong and black/white the issue, when you attempt disputing, no ownership or recourse will ever be granted. This lack of ownership is a systemic problem in the company.
-They just fired 20% of Medicare 1099's and refuse to even respond as to why after multiple kind and professional attempts to communicate (yes, that's you Tracey Walker and Richard O'Leary). I heard something similar happened to W2's last year; so, expect zero communication, help, or support from HR/leadership as a 1099.
-You must watch your commission pay like a hawk and will need to submit regular tickets to resolve disputes.
-Transfer agents who send leads, constantly lie and forward you unqualified seniors, which affect your close rate/pay.
-Never transfer your client to customer care if you encounter a problem submitting an app, they have a high probability of stealing your sell or out of sheer laziness, make an excuse to the client and say you were wrong about something, all just to avoid having to do the enrollment… yes, this really happens.
-If you ever leave Assurance, whether volitionally or not, they will lock your contract with all carriers for 90 days, giving you no way to earn your livelihood. They have to do this to retain employees because of the degrading experience of working there, yet even still, their employee churn rate is through the roof.
-The company is unethical from the top down and in constant scrutiny from carriers like Humana for their business practices. There's a reason Prudential doesn't brand this division under their legacy name.
-Assurance IQ started good, many left the low pay meat grinders of Select Quote and Spring Venture Group to join, and had a good experience; however, things changed several years ago after being acquired by Prudential, and the company is going down hill fast.
