Prudential reviews

3.7

67% would recommend to a friend

(5,222 total reviews)
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Andrew Sullivan

64% approve of CEO

60% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 15, 2023

Cutting commissions!

Recommend
CEO approval
Business Outlook

Pros

Health insurance offered to full time- that is literally the only reason I am staying with them. If I could give a zero star rating I would. The company is trying to show a positive quarter so they have effectively stopped paying their agents for commissions. The management is essentially deaf to the outrage of the sales agents and I predict a Mass Exodus coming soon from everyone who actually needs to earn a living wage.

Cons

The base commissions for applications used to be 85$ a year ago. They have cut the commission to 46$ and ONLY if you meet a minimum tier! If you do not meet that requirement you get 0$!!! For all sales!!!! So essentially working for hourly pay only. They have cheated all of their employees to boost their bottom line.

1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of PTO - Work from home culture

Cons

- They aren't generally profitable. Between 2020 and 2023 they lost $330M - Their version of stock plan (PIP) is worthless. - They are very stingy with promotions and raises - They don't give cost of living adjustments to salaries - They have a terrible reputation in the consumer market

3.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits include 401k, Dental, Vision, and Medical insurances. Decent base pay and remote work from home. They give you plenty of PTO right off the bat. During Annual Enrollment Period (AEP) there are many receptive leads and you can make decent money in the month of November.

Cons

No renewal commissions, so you are not building anything and you have to start over from scratch every month . Really deceptive advertising, so you get pounded with crappy leads all day (except for Annual Enrollment Period). They hold your feet to the fire with conversion rates that few accomplish or they reduce your call volume and you get even worse quality leads (Which happens very quickly making it even harder to convert/make money and creates a downward spiral that is hard to get out of). They keep 25% of your commissions right off the bat and you have to keep a conversion rate over 80% percentage for 3 consecutive months to get the additional 25% (Full commission). In my sales group of 70+ agents less than 6% got the 25%/full commission that is withheld. Most agents burn out or are driven out b/c of the commission structure, which again is tailored to a chosen few who are willing to work a lot of overtime to make decent money and get the preferential leads. To be able to work overtime you need to have a high conversion rate or it will most likely be denied, so it is not available to every agent. Medicare has a lot of compliance, and you have to follow a verbatim script to complete an enrollment that takes 45 mins to an hour and good luck passing their absurd compliance reviews. I passed one or two compliance reviews and I read the entire script every time. Worst of all Assurance IQ has a department that micromanages you and sends text messages to let you know they have a foot on your neck & they are watching. If you are away from the computer for a few minutes expect a text message wanting an explanation for why you were not in the que taking more calls. Then if you stay in que they want to know why you are taking too many calls (If your conversion rate drops), so damned if you do and damned if you don't convert high enough.

Viewing 37 - 39 of 5,222 Reviews

Glassdoor has 6,913 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.