First and foremost, the company and managers lack emotional intelligence, morals, and values. They care nothing about their employees as long as they are getting their profit. Commission structure is absolutely ridiculous and nothing like what you are taught in training.
They mislead beneficiaries into believing they will receive free dental, loads of grocery benefits, and stimulus checks and they want the agents to lie and say “I can definitely help you with that.”
As far as commission, they have crappy leads sent to agents of people that don’t even have Medicare to begin with or have no clue who they are on the phone with. EVERY CALL including calls with unqualified individuals counts towards your conversion rate. You may have 20 calls throughout your shift and I guarantee you, at least 13 of them will be people that have no interest in a Medicare plan.
You have to have no morals or values to work for this company and prey on beneficiaries in order to receive a decent amount in commission.
This was my first year working in insurance sales and I will never do it again. This company absolutely ruined this experience for me.