Not the place for anyone with morals - Medicare Sales Agent Prudential Employee Review

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and sick time availability

Cons

First and foremost, the company and managers lack emotional intelligence, morals, and values. They care nothing about their employees as long as they are getting their profit. Commission structure is absolutely ridiculous and nothing like what you are taught in training. They mislead beneficiaries into believing they will receive free dental, loads of grocery benefits, and stimulus checks and they want the agents to lie and say “I can definitely help you with that.” As far as commission, they have crappy leads sent to agents of people that don’t even have Medicare to begin with or have no clue who they are on the phone with. EVERY CALL including calls with unqualified individuals counts towards your conversion rate. You may have 20 calls throughout your shift and I guarantee you, at least 13 of them will be people that have no interest in a Medicare plan. You have to have no morals or values to work for this company and prey on beneficiaries in order to receive a decent amount in commission. This was my first year working in insurance sales and I will never do it again. This company absolutely ruined this experience for me.

Explore other reviews about Prudential

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, nice working environment

Cons

Opportunity to advance to the next level

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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