Prudential reviews

3.7

66% would recommend to a friend

(5,228 total reviews)
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Andrew Sullivan

56% approve of CEO

57% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jan 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work whenever you want (independent contractor) Don't have to worry about ACW time

Cons

Leads not great Low conversion rate causes frustration Lots of negativity as customers don't know why they are talking to us, don't want the product, feel as if the marketing was tricking them into calling, don't want to switch plans

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefit package. Independence. Brand recognition.

Cons

First and foremost, the technology (if you can call it that) is archaic and unbelievably outdated. There is no “ease” of doing business, even the most simple and mundane tasks like opening an account are complicated. Clients and advisors can find better investment tools for free online anywhere. Management and support are non-existent. They make it easy to sell anything proprietary (Prudential Products), but much more difficult to sell financial and insurance products from other providers. Call wait time for head office support is ridiculously long. When you reach out to a manager for help or support they refer you to someone else who refers you to someone else. It gets very frustrating. They show you a great compensation package when you start. However, they fail to tell you about all the expenses and costs they deduct from your pay or about all the high out of pocket costs you are directly responsible for.

1.0
Dec 20, 2022
Recommend
CEO approval
Business Outlook

Pros

They pay was really good

Cons

The training was terrible and I had no idea what my job function even was the entire time. At one point I thought it may have been a belko experiment that’s how lost everyone was in their job function.

Viewing 343 - 345 of 5,228 Reviews

Glassdoor has 6,920 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.