Octopus Energy reviews

4.8

95% would recommend to a friend

(1,590 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The colleagues at OES are incredible, made some friends for life.

Cons

The pressure the team at Octopus Energy Services put on their staff for the pay they receive is truly disgraceful, you'd be lucky to have a team manager that knows how to do their job, including senior management. Diversity stretches only as far as LGBTQ folk. I feel used working here and devoting my time and effort to this company. Only space to grow is if you want to be a team leader.

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Octopus Energy Response
2y
We’re sorry to hear that you feel this way. Our aim is always to try and ensure we offer an enjoyable, rewarding and inclusive workplace where opportunities to feedback to us about how you’re feeling are freely available, and that our people can do this without judgement. We really do value feedback to help us continually improve. We’d love the opportunity to chat to you so we can find a way to help, so please reach out to your manager, senior manager or director. Alternatively make use of our feedback tool, Officevibe, where you can chat to us with anonymity if thats an easier route for you. The most important thing is that we can support you. Ben Palmer
1.0
Apr 6, 2023

Unfortunately, a toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good benefits: company bike, lunch discount, MVG ticket - remote working/ flexible hours - young& humble people

Cons

- no proper feedback culture in the company - team leaders don’t have any decision or empowerment - very unprofessional processes and no clear responsibilities - company is well funded but the management is not interested to empower or create a healthy working environment

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Octopus Energy Response
1y
Danke, dass du dir die Zeit für dein ehrliches Feedback genommen hast. 🐙💚 Wir schätzen es sehr, wenn uns Kolleg:innen ihre Perspektiven mitteilen – denn nur so können wir wachsen und besser werden. Es freut uns, dass du einige unserer Benefits und die Flexibilität im Team positiv erlebt hast. Gleichzeitig nehmen wir deine Kritik sehr ernst. Eine offene Feedbackkultur und klare Strukturen sind für uns zentrale Bausteine, an denen wir kontinuierlich arbeiten. Auch wenn wir nicht immer perfekt sind, ist es unser Ziel, ein unterstützendes und gesundes Arbeitsumfeld zu schaffen, in dem jede:r wachsen kann. Danke, dass du Teil unserer Reise warst – wir bleiben dran, Octopus jeden Tag ein bisschen besser zu machen. Love & Power
2.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility Share scheme Mindfulness Colleagues

Cons

Poor salary Poor work environment Toxic management Intense

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Octopus Energy Response
3y
Hello, Thank you for leaving us a review and sharing your experience at Octopus Energy. It's good to hear that there were some good points about working with us. I'm sorry that there were some things that you did not enjoy. With regards to reward/salary for our team, we've clearly outlined a pathway for increasing salary, most notably through skills academy which was revamped over the summer for greater clarity. Furthermore, we have and will continue to factor in inflation as we increase the salary for all of our team. We regularly review the local market and data suggests we are quickest employers in Leicester at increasing salary for our team and providing pathways to increasing it. I'm really sorry to hear that you left with a not so positive impression of Octopus. I know that we're not a perfect organisation, but my door is always open to hear about what we did not do as well as we could have done, and do better. I would love the opportunity to hear more about your experience to see whether there are some specific actions we can take to address these points. We work hard to make the working environment safe and supportive. We also do a lot of work within the leadership team to create an inclusive and welcoming culture so I'm concerned to hear about your experience. If you feel comfortable sharing some more detail on any of the points raised in your review, I would really appreciate hearing from you. Please drop me a line via email or LinkedIn and we can go from there. Best of luck in your next role. Kind regards Matt Pearson Head of Operations
Viewing 106 - 108 of 1,590 Reviews

Glassdoor has 2,584 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.