Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.4 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.7 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1290 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 880 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 738 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 529 reviews)); "Flexible work from home schedule" ((in 362 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 468 reviews)); "There are good managers but also many mediocre and poor managers." ((in 252 reviews)); "Bad Upper Management" ((in 148 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 148 reviews)); "Constant reorgs and layoffs." ((in 110 reviews))

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

349 reviews

5.0

Apr 9, 2019

Great Company

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great pay, Great people

Cons

High Sales goals, Too many products

Liberty Mutual Insurance Response

7y

Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual has been positive!

2.0

Mar 28, 2019

High volume work, low reward

Insurance assistant

Recommend

CEO approval

Business Outlook

Pros

The flexible scheduling was really nice for work/life balance.

Cons

Poor training programs, extremely high volume and nuanced work, little to no recognition for any amount of progress. A stereotypical, large corporation. The company is going through a lot of changes internally to cut costs in ways that negatively impact incredibly dedicated people.

Liberty Mutual Insurance Response

7y

We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you received that training. Thanks for sharing your concerns so we can work to make continuous improvements.

1.0

Jan 15, 2019

DO NOT WORK HERE

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Only good when you're having a good month of sales

Cons

Poor pay, they changed the structure so you actually get paid less, but work twice as hard. They pin everyone against each other and give very little help when you have off weeks. High STRESS. The area managers also tell you what you want to hear, but rarely follow through on anything. You are just a number to them.

Liberty Mutual Insurance Response

7y

We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your previous experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you didn't feel you received that training. We'll be sure to pass your comments along to the right team.

Viewing 280 - 282 of 349 Reviews

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