Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.4 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.7 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1311 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 725 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 555 reviews)); "Flexible work from home schedules" ((in 368 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 467 reviews)); "There are good managers but also many mediocre and poor managers." ((in 245 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 143 reviews)); "organizations with too many layoffs." ((in 119 reviews))

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (349 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

349 reviews

1.0

May 24, 2019

Don’t walk....RUN

Insurance assistant

Recommend

CEO approval

Business Outlook

Pros

Amazing co-workers and the flexible work schedule.

Cons

Liberty Mutual has zero integrity. They laid off an entire department with less than a months notice right before the holidays and bonuses. Our health plan expired at midnight on our termination date, and management refused to provide any letters of recommendations. They refused to answer any questions and many of the staff members are still displaced. The truth was our jobs were outsourced and it is only a matter of time before the paralegal’s jobs are next.

2.0

Apr 26, 2019

Started out great

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Good training, nice managers, great food

Cons

Unrealistic expectations, horrible leads, they are too expensive and very picky who they accept which makes sales extremely hard.

1.0

Apr 15, 2019

Not a good palce to work

Insurance assistant

Recommend

CEO approval

Business Outlook

Pros

The people you work with

Cons

They only care about making money not about the employees. Management tells you nothing

Liberty Mutual Insurance Response

7y

We appreciate you taking the time to write a review. So sorry to read that you wouldn't recommend us at this point. We hope we can turn that around. Leader Effectiveness is a key objective and we strive to continuously develop our current and future leaders. We will pass your feedback along appropriately, and we also hope you feel comfortable speaking with your manager so that we can continue to improve.

Viewing 277 - 279 of 349 Reviews

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