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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance Insurance Assistant reviews

      3.4

      51% would recommend to a friend

      (349 total reviews)
      avatar

      Tim Sweeney

      62% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Senior management

      3.1

      Career opportunities

      Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      349 reviews
      2.0
      Feb 4, 2026

      Terrible Leadership

      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay if your a good sales person and work alone

      Cons

      no ongoing training, managed through call center metrics vs customer service. supervisors are just messengers and no one takes any responsibility, always passing the buck. Never heard a single recorded call in 2 years due to excuses from leadership so no best practice calls. You are cut off from speaking to mgmt. They schedule a meeting with 100+ agents, deliver info, then leave 5 mins for questions and never respond. Would not recommend!

      Viewing 1 - 3 of 349 Reviews
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      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Insurance Assistant. reviews

      Glassdoor has 11,366 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.