Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.4 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.7 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1311 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 725 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 555 reviews)); "Flexible work from home schedules" ((in 368 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 467 reviews)); "There are good managers but also many mediocre and poor managers." ((in 245 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 143 reviews)); "organizations with too many layoffs." ((in 119 reviews))

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (349 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

349 reviews

2.0

Jun 20, 2019

They have no values and do not mind not paying you money they owe you.

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

The beginning is great, and benefits are ALMOST worth the excruciating headache they cause by messing up your pay check and not having a HR department in house.

Cons

They will charge You for your cancels if somebody switches insurance six months and one day is how long they have to have it in order for you to keep your money that they paid you otherwise if they cancel on the day at six months which they’ve gotten paid the whole six months for they will take back your money for that cancellation. Not fair.

3.0

Jun 4, 2019

Better than most insurance companies

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits for entry level.

Cons

No opportunities for advancement.

2.0

May 31, 2019

Great place for men, not women

Insurance advisor

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits and a lot of control over your schedule.

Cons

They promise you will make 100k. The majority don't and a lot of the ones who do cheat and risk loosing their license. Management finds indirect ways of telling their employees to cheat to boost their sales. Definitely a boys club. There are a lot of men in supervisor positions. Many of whom feel entitled to hit on the women the work with and make comments about their body, sexual life, etc. I had four situation that I reported, none were handled or resolved. The men treat other men great. The men treat the women who are okay with getting on board with their boys-club band wagon well. If you are a descent looking girl it is hard to feel comfortable in Liberty's call center. I work in the Florida call center. The Texas call center was sued for sexual harassment last year.

Liberty Mutual Insurance Response

7y

Thank you for this review. We’re concerned to hear this was your experience. We take allegations of harassment, discrimination or retaliation seriously and do not tolerate unethical business practices. It’s important to us that all our employees feel empowered to bring their authentic selves to work. We encourage you to reach out to us offline, so we can investigate this further.

Viewing 274 - 276 of 349 Reviews

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