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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,091 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Dec 10, 2019

Behind the times

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay and work life balance (they don’t want to have to pay you for overtime)

Cons

Very conservative and behind the times in regards to both workplace culture and in their tech stacks. I was told women should wear makeup in skype meetings and for in trouble for asking if their were free mensuration products in the building. There is so much tech debt 90% of anything people are working on is outdated software from 2015 or earlier. The code I’ve worked on was so embarrassing to see made it into production-riddled with bugs and typos. Also, the company is very stingy. I felt my salary and that of my colleagues was pretty good, but beyond that their benefits aren’t great and they’ll almost never give half days and you have to use your vacation days when you get sick (some teams aren’t allowed to work from home?). I’ve also seen a lot of mismanagement and micromanaging. It’s frustrating being under the thumb of people who are just plain bad at their jobs but since they’ve been at the company so long no one does anything

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Liberty Mutual Insurance Response
6y
We're sorry to read about your experience. We continually invest in technology to improve our customer and user experiences as we evolve in a dynamic tech environment and always welcome opportunities to improve. More importantly, if you feel you've observed unfair behavior, please call our Compliance Helpline for guidance.
2.0
Oct 7, 2019

Do not care about employees.

Recommend
CEO approval
Business Outlook

Pros

Flexible time off Somewhat competitive pay depending on location.

Cons

Health benefits Not employee oriented but they say they are Senior management not trust worthy Care more about the bottom line then employees Closed multiple offices within the last year which meant lost jobs

3.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, nice office, nice treatment of employees at a superficial level

Cons

Depressing, high stress environment. Senior management changes very frequently. Each time essentially ineffective changes are implemented with no real input from the people doing the work. They pay lip service to employees opinions but don’t or can’t really pay attention to the key problem, incredibly huge work loads. The job is unmanageable for almost everyone. The turnover rate is massive, and everyone I know who quit, whether voluntary or fired, is much happier and feels valued working for a competitor.

Viewing 115 - 117 of 10,091 Reviews

Glassdoor has 11,374 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.