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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Unrealistic workloads and expectations for Claim Specialists and Managers - Claims Liberty Mutual Insurance Employee Review

      3.0
      Jul 5, 2019
      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, benefits, nice office, nice treatment of employees at a superficial level

      Cons

      Depressing, high stress environment. Senior management changes very frequently. Each time essentially ineffective changes are implemented with no real input from the people doing the work. They pay lip service to employees opinions but don’t or can’t really pay attention to the key problem, incredibly huge work loads. The job is unmanageable for almost everyone. The turnover rate is massive, and everyone I know who quit, whether voluntary or fired, is much happier and feels valued working for a competitor.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 10, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company with good leadership.

      Cons

      Nothing really comes to mind, they try their best to support you in any way possible,

      1.0
      Jun 6, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      2
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