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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,085 total reviews)
avatar

Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
May 7, 2018

Senior Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and some good challenging work. You'll be surrounded by a very high caliber of professionals--- smart and driven.

Cons

Re-org's every 5 seconds will make you lose your mind. It's the easy way for executives to duck responsibility for plans and objectives that generally miss targets and then get washed away in a re-org. Company does a lot to appeal to employees but at the end of the day will eliminate roles without much consideration--- the loyalty part is definitely not a 2-way street. The politics and favoritism are unusually strong and pervasive. Employee "discount" on insurance is the same as virtually all outsiders get, so no real benefit to be an employee-customer.

2.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO, decent pay if you're willing to cut corners and play dumb with underwriting, 401k, pension, vision.

Cons

Typical call center environment, poor integrity across the sales floor (especially middle management), toxic work environment, revolving door.

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Liberty Mutual Insurance Response
7y
We're sorry to read about your experience. If you feel you've observed inappropriate behavior, you may want to call our Compliance Helpline for guidance. You can also reach out to Compliance anonymously if you prefer.
1.0
Aug 1, 2018

Community Management Intern

Recommend
CEO approval
Business Outlook

Pros

Vacation days (flexible time off), ability to work from home, office location

Cons

Toxic work environment--> left feeling unappreciated, undervalued, and uncomfortable, even after 6 months of working there. I felt totally and completely dispensable, as if no one would notice or care if I left despite the enthusiasm and drive I brought to the workplace every day. There was a general feeling of hostility between me and my boss, making honest communication impossible, and above all things stifling creativity and productivity. Most days were spent crying in the bathroom, where at times coworkers would take notice but simply avoid eye contact or walk away. My boss has extremely poor management skills and should not ever deal with interns again. The extreme stress gave way to a stomach ulcer, acute and chronic headaches, and even a resurgence of a high school eating disorder. My personal life suffered as well, where friendships crumbled, I isolated myself, and noticed a general change in my once happy, carefree disposition.

Viewing 49 - 51 of 10,085 Reviews

Glassdoor has 11,367 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.