Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.4 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.7 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries and benefits at Liberty Mutual Insurance .

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (391) , Sales Representative (384) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (144) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1292 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 881 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 724 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 553 reviews)); "Flexible work from home schedules" ((in 355 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 464 reviews)); "There are good managers but also many mediocre and poor managers." ((in 245 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 151 reviews)); "Bad Upper Management" ((in 144 reviews)); "Layoffs are constant." ((in 111 reviews))

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Culture & values

3.1

Senior management

3.1

Career opportunities

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

349 reviews

2.0

Dec 4, 2013

call center personal lines insurance sales

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Liberty Mutual is a financially stable company and i have had good claims experiences. Their auto policies are 1 year policies so you don't see 6 month rate changes. There is no shortage of calls. You are as busy as you want to be.

Cons

today the call centers are all about selling as fast as you can. Sales goals are set so high that you don't have time to take vacation or time to build rapport with customers and counsel based on customer needs. if you don't make goal, you don't have a job.If you voice your concerns, you better have your resume current.

2.0

Aug 11, 2013

Corporate monotony at its cruelest.

Insurance assistant

Recommend

CEO approval

Business Outlook

Pros

The downtown location was nice. Now they're moving to a soulless strip mall in the most trafficked area of the County. Much more appropriate, I think.

Cons

Unappeasable HO directives from Boston that make no sense in regional offices. Subpar pay, frequent sweeping surprise lay-offs, impossibly low morale, hypocritical policies and about as much fun, intellectual stimulation, and job satisfaction as pulling out your own finger nails with rusty pliers.

5.0

Jun 8, 2013

Great work/family balance

Insurance assistant

Recommend

CEO approval

Business Outlook

Pros

Flex time benefits are great for balancing work and family. A well balanced employee makes a great one!

Cons

Only down sides are lay offs

Viewing 337 - 339 of 349 Reviews

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Liberty Mutual Insurance reviews FAQs

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

call center personal lines insurance sales

Corporate monotony at its cruelest.

Great work/family balance

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Jobs at Liberty Mutual Insurance

Liberty Mutual Insurance reviews FAQs

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