2.0
Dec 4, 2013
Former employee, more than 8 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Liberty Mutual is a financially stable company and i have had good claims experiences. Their auto policies are 1 year policies so you don't see 6 month rate changes. There is no shortage of calls. You are as busy as you want to be.
Cons
today the call centers are all about selling as fast as you can. Sales goals are set so high that you don't have time to take vacation or time to build rapport with customers and counsel based on customer needs. if you don't make goal, you don't have a job.If you voice your concerns, you better have your resume current.