Ingeus reviews

3.3

56% would recommend to a friend

(775 total reviews)
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Fiona Monahan

72% approve of CEO

53% positive business outlook

Ingeus has an employee rating of 3.3 out of 5 stars, based on 775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

775 reviews
2.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Salary and you are reminded of this any time you dare complain about the company and its targets Good Experience - trust me if you can get through probation here then you will believe you can conquer just about anything!

Cons

Inevitably the stress will impact your physical and mental health Poor work/life balance, toll on personal relationships Unrealistic targets Strict disciplinary procedures for not meeting targets - verbal, written warning then dismissal Massive staff turnaround which is detrimental to existing colleagues

1.0
Jul 19, 2024

It's not worth it

Recommend
CEO approval
Business Outlook

Pros

It's a job. To help people in need. Diverse group of colleagues.

Cons

Micromanaged. We are treated like children. There is no point in team leaders as they are incapable of doing their own job and restart advisors often have to help them to complete basic tasks. You're not actually trained on things you need knowledge of such as the benefit system, childcare, parenting, mental health, housing, I could go on. All the company cares about is ticking boxes and making money. Disconnect between senior management and anyone in the office, They pay doesn't match the amount of work you have to complete and the stress the job brings. There is nothing really in place for wellbeing, management does not care about their employees wellbeing. No opportunities to progress your career. Unfair treatment of employees, clear favoritism. You are punished/ disciplined/ warned for being sick 3 times in the year, no matter what it is for, even though you are entitled to 20 days sick leave, in a customer facing job where they come in with all illnesses and offload their stress and wellbeing to you (which none of us are therapists) They aren't disability confident. There is nothing in place to improve the wellbeing and happiness of the employees dealing with the participants. Company constantly changes the processes, they don't know what they are doing half the time.

1.0
May 4, 2024

Salary isn't everything

Recommend
CEO approval
Business Outlook

Pros

- you build trauma bonded friendships that will last your tenure at this job - paper certificates that are Laminated✨ -restrooms - bonuses are discussed

Cons

- management -HR - HR Practices - company culture - company -training - client support - andddd company

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Ingeus Response
2y
We appreciate you taking the time to leave a review for our business. We strongly refute the claims you have made about our organisation; we work hard to build a business and culture that allows all of our employees to feel safe and thrive. While we will always have work to do, we are proud of our people and culture. Our internal policies allow employees to share their views and concerns with us in person and anonymously. We take all allegations seriously and will follow up with urgency.
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Glassdoor has 851 Ingeus reviews submitted anonymously by Ingeus employees. Read employee reviews and ratings on Glassdoor to decide if Ingeus is right for you.