Ingeus reviews

3.3

56% would recommend to a friend

(775 total reviews)
avatar

Fiona Monahan

72% approve of CEO

53% positive business outlook

Ingeus has an employee rating of 3.3 out of 5 stars, based on 775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

775 reviews
1.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Staff sometimes help each other but not everyone now it's harder to hit target it's everyone for them selves

Cons

Management in Basildon she out to get everyone! False and stabs you in the back, no real amangement skills and has no idea about how to treat or work with staff. No real team working together they want you to work on your own and compete which make a bad atmosphere in the office. Ex staff don't have a good word to say about Ingeus or its method, hellos have place to work and recruit people,that lack management skills. Targets are planned so they can get you out quickly, management have no idea how hard to is now and want things done in an instant for admin even while your with a client which is so unprofessional. Cheating going on with targets and strings pulled for favourites even tho they bad mouth the management behind their backs. No one in the office likes the manager as previous review states she thinks she's the queen bee but mocked by staff for her attitude and silly girls behaviour Don't work here don't be fooled it's a hellish place to work Competitors miles ahead and have better working conditions, even they talk about the ways genus works and treats staff, word has got about and everyone knows it's a sinking ship and hideous place to work for

1.0
Mar 24, 2016

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Do some good for those in need of support and direction. Find a good work/life balance (in between redundancy scares!)

Cons

Constantly doubting the existence of my job three months from now. Afraid to make medium or long term commitments because I've interviewed for my own job three times in two years. Only one was to join the company. The other two were at the mercy of the redundancy lottery.

1.0
Mar 11, 2016

Fallen Giant - still sleeping!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As what others have said - started off being a very rewarding role, making a difference and helping people. The teams and colleagues are a wonderful bunch of people who make going to work everyday a bit more pleasant.

Cons

This list gets bigger and bigger: Lack of understanding from the SMT on what workloads and impact of this is. Most of the SMT do not even bother going in to Ops and sit in Head Office slating Ops and wanting to micromanage the whole company. There is a lack of willingness to change and show inflexibility,. it's become one of those companies that have meetings about meetings about meetings and there is no visibility on what is to be done. People here hate taking ownership and responsibility and instead much rather point the finger of blame at others rather than doing any work,. The Directors and SMT all receive bonuses - yet staff have not had a pay rise for over 3 years. All the company are bothered about now are the budgets and how much extra the CEO, COO, CFO and their boys club will get in their wages. Workloads are ridiculous and the expectation is other people will just pick up the work. If you complain about workload, your own efficiency is brought in to question and the ability to manage your own time. The company spent loads doing a listening exercise after being slated on Glassdoor and having dropped out of the Times 100 - a couple of weeks later they announced mass redundancies across most of the business (probably because the poor CEO isn't making enough in his bonus and needs to bulk this up!). Unrealistic targets and expectations, stripping away anything that helps Advisors actually do the job and no investment in actually supporting people in to work. Using the same old job search methods from 10+ years ago. The company has not moved with the times, is out of touch and out dated. No real training opportunities or development of staff - that doesn't just mean progression, but also opportunities to get better at what staff actually do. Everything centres on doing an annual PDR which is a huge waste of time - time consuming and filling in forms for the sake of filling in forms - if you jump through all these hoops, you may be able to do a Level 3 in Business Admin which will be arranged by Ingeus Skills and so effectively Ingeus makes money from this - LOL! Managers (and Directors) are aggressive and bullies. they actually stand in front of their teams and moan about not getting their 'Gold Rewards' because something their team may have done - sorry - is the £50/60K/70K you earn not enough for you?!

Viewing 52 - 54 of 775 Reviews

Glassdoor has 851 Ingeus reviews submitted anonymously by Ingeus employees. Read employee reviews and ratings on Glassdoor to decide if Ingeus is right for you.