Ingeus reviews

3.3

57% would recommend to a friend

(777 total reviews)
avatar

Fiona Monahan

74% approve of CEO

55% positive business outlook

Ingeus has an employee rating of 3.3 out of 5 stars, based on 777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

777 reviews
4.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flat org with clear KPIs - people are competitive against KPIs and no back stabbing Really wonderful colleagues - genuine, caring and collaborative culture Good office location - convenient to travel (intersection of green and yellow mrt line), shops, amenities, childcare same bldg, etc Management - small leadership team, very focused and fair, Good stsgg benefit

Cons

Small leadership team - quite stretched, otherwise, we can do better in terms of operational improvement and support for staff Tech - a bit better now, however, still reliant on Australian HQ which means time lag Salary and annual leave - can be improved, lower than market rate

3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You directly help people overcome barriers and get into work, which can be very rewarding. You build experience in coaching, case management, safeguarding, and employer engagement — all highly transferable. Typically 9–5, Monday–Friday, no weekends or late shifts. Good stepping stone into roles like Employment Officer, Case Worker, or Specialist Advisor.

Cons

Heavy focus on KPIs and outcomes which can feel very counterintuitive in an environment that's so people focused. Everyone is different and boxing objectives into rigid templates doesn't tell the full story. Advisors will manage 70–80+ clients, making it hard to give deep support and provide your full commitment and ability to the job. Micromanagement can creep in at times and feel unnecessary. Management inconsistency as managers seem to pick favourites, allowing for leniency in the rules and behaviour between colleagues. Alienating and creating a cliquey, high school type environment at times. Career growth can be unclear or dependent on internal politics making it hard to trust the company.

Viewing 313 - 315 of 777 Reviews

Glassdoor has 853 Ingeus reviews submitted anonymously by Ingeus employees. Read employee reviews and ratings on Glassdoor to decide if Ingeus is right for you.