Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Recognizable hospitality brand that people think, Otherwise NONE

Cons

My experience in the Digital Technology group was marked by poor management and a biased work culture. My manager, promoted mainly due to personal connections rather than merit, was a micromanager who often took credit for others’ work. Despite promises of meaningful roles and projects, I was assigned to tasks from a dissolved vertical with little support or transparency. * Favoritism in management promotions * Discriminatory treatment of certain employee groups contributed to a hostile workplace. * Broken promises on projects and responsibilities * Lack of transparency and trust * Teams undergoing restructuring all the times

4.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Great PTO system. Paid holidays if working in corporate.

Cons

They lied to us for a few years, stating we were the future while training a team overseas to outsource to and lay us all off without any heads up. We were not offered other positions in the company.

2.0
Mar 27, 2025

Wouldn’t recommend

Recommend
CEO approval
Business Outlook

Pros

Easy job - often boring. Didn’t feel challenged or like I was contributing to the team.

Cons

Unorganized and very little opportunity for growth. I don’t think this job is reflective of what it’s like to work in hospitality but I had a very negative experience.

Viewing 109 - 111 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.