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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,964 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      64% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Mar 10, 2009

      Poor management, good benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

      Cons

      Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

      2.0
      Jan 6, 2009

      Looks can be decieving

      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part of working at this hyatt was that is was right on the beach. I loved going to work and watchin the sun rise and set over the ocean. I also really enjoyed the customers, since we were a resort the most interesting people would stay. Vans held their new 08 unveiling there, i got to meet Anderson Cooper, Wyclef, and some others i cant remember..You just never knew what you were going to run into there. Also the place is haunted so its an adrenaline rush to lock the place down at night by yourself.

      Cons

      TRUST NO ONE, NO ONE!!! SD is truly a great place to live, but some of the ppl are sooo self involved and arrogant completely out for self. Its ok if your working there during school or as a second job, But deff dnt make a career out of it.

      3.0
      Jan 5, 2009

      Hyatt is a great place to work if you don't mind people looking over your shoulder

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a good company and they like to promote from within. There is also an opportunity to make a good amount of money. They try really hard to show how much they care for theor employees.

      Cons

      I felt like because of my age and being a girl I wasn't promoted as quickly as others. They have a management training program that puts people that don't know what they are doing in different departments and that is annoying. I also felt that the managers were slightly negative and didn't give credit where credit was due.

      Viewing 106 - 108 of 6,964 Reviews
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      Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.