Poor management, good benefits. - Anonymous employee Hyatt Employee Review

2.0
Mar 10, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

Cons

Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

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May 26, 2026
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Pros

hyatt employee benefits with discounted rooms worldwide

Cons

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4.0
May 19, 2026
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CEO approval
Business Outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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