Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Dec 11, 2010

Looks nice on a resume

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company name has really helped as far as getting interviews as it stands out on a resume, there were nice perks working there (ie.complimentary dinners,great discounts on hotel stays elsewhere), the health insurance was great as well.

Cons

The pay is terrible, the management can be catty and clique-ish and please do not think that you can balance any type of family life while employed here, you will have no outside life. While I consider myself extremely hardworking, the scheduling and hours are so varied and hectic, I was always running past my family to the door for work...which would not have been such an awful thing had I been properly compensated.

2.0
Apr 11, 2010
Recommend
CEO approval
Business Outlook

Pros

The company culture is often quite pleasant as everyone is generally friendly to one another. Opportunities for promotion exist if you put in the work. Pay is marked at about average for the market I serve in.

Cons

Interaction with the guests can be taxing. Hospitality is a high stress business, you are often racing to complete several tasks at once. Work can be tedious and boring after some time. As a night auditor the hours you work can take a toll on your life as you are operating on a schedule that is against that of the general populace.

Viewing 103 - 105 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.