Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Mar 10, 2009

Poor management, good benefits.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer some pretty decent benefits, including a week of complimentary room stay at most of their hotels. Pay is also pretty good, and the human resources office is great.

Cons

Most of the managers are completely incompetent and poorly trained. They micromanage your every move, criticize often and rarely praise good performance. When it comes to personal life (school, children, etc), the hotel will not help make any adjustments for you. Being 1 minute late will get you a write-up, even with a legitimate excuse. Also, any suggestions given to management at any level to make the workplace run more smoothly are almost never implemented.

5.0
Mar 1, 2009
Recommend
CEO approval
Business Outlook

Pros

There is the opportunity to transfer within departments at the hotel if you are still discovering your ultimate career path. If you already know your ultimate career goal, there are specific paths identified to help you reach those goals. You can move to different hotels around the country or around the world, and they pay relocation costs to do so.

Cons

The hours can be long, and there is stiff competition for the best positions. They are not known to have the best pay scale in the industry, but are known instead as a training ground where you learn the skills necessary to move to another hotel chain with higher pay.

Viewing 6934 - 6936 of 6,962 Reviews

Glassdoor has 8,082 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.