Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Apr 30, 2009
Recommend
CEO approval
Business Outlook

Pros

You can advance very quickly. You will learn the business very fast. Hyatt has locations around the world. It was my experiance that after six months of being in one position I was able to interview for a new position. Once in this position I was I had the understanding that after about two years of managing a department I could then look for another promotion. These promotions would happen even faster if I was willing to relocate to another hotel. I feel that one huge pluss is the fact that after your first year you recieve a set number of free hotel stays.

Cons

when working in the food and beveragey side of the hotel you will work very long hours. it seemed like ten hours a day was expected and if I went home before that the upper management tryied to make me feel guilty for leaving. We seemed to be understaffed all the time and would have staff from other areas of the hotel come to help our where it was busy. When we did this we were not able to train the staff that was helping, propperly. As with any hospitality job, you work weekend and all holidays because that is when you are busy.

4.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Great Work Culture. Good amount of repect for employees at all levels from management. Great training (both future skills and on the job knowlege & safety skills). Good development of quality employees wanting to advance to other positions

Cons

Long hours expected from mid to senior management. If wanting to move up quickly be ready and willing to move geographically...several times!!!!

4.0
Mar 30, 2009
Recommend
CEO approval
Business Outlook

Pros

To me, always having a job and paycheck were a great thing. And they did offer me great opportunity to travel and teach and gain. They offer a pretty great benefits package as well.

Cons

They are shoebox hotels that are pretty much the derision of good and creative food. At very few of their properties is creativity rewarded or "necessary".

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