Humana reviews

3.6

61% would recommend to a friend

(7,602 total reviews)
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Jim Rechtin

59% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
5.0
Feb 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere. Great managers! I went through three weeks of training before going out in the field to meet with clients.

Cons

I can't think of any cons since my leaving had nothing to do with a negative experience. I had to leave for personal issues I was having with my family.

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Humana Response
8y
Thank you for the positive review.
4.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are great, 401k matching, Plenty of Health Incentives. Company values are great. Positive constantly changing environment. A lot of self learning opportunities. Remote opportunities, Flexible- Stable Work schedule.

Cons

Hard to move around if you are a person who does not like to stay anywhere over 3 years and want to venture into other different areas and learn new skills. Pay is decent however you will always find out you can go else where same job significant higher pay, Pay wise they will offer you the lowest possible to stay within budget, and the workload (unless you are in an area with overtime) can get extensive and can get overwhelming due to Constant reorganization (Layoffs due to budgets). Speaking of constant reorganizing they do not plan out these things well and you better pray for the next person to have to fill in the Gaps until work load stabilizes again. Overall you have to choose wisely what area for a decent work life balance.

2.0
Oct 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Some of the nicest people in the world work at Humana 9:45-4:45 office culture means you'll have plenty of time out side of work The cafeteria is second to none Extensive on-boarding and "development opportunities" leads to a great esprit de corps among infusion associates and a bond that most carry with them when they leave. COMPENSATION!!! I've never been paid so much to do so little.

Cons

Humana is a tight-knit organization in a tight-knit town. The most common question asked in your first week is "where did you go to school?" They don't mean grad-school or even college; they mean high-school. If you did go to high-school in Kentucky, take the job. If you didn't, I suggest you keep reading. It isn't to say that Humana isn't a nice place to be, it just means that you will have to be there a LONG time to effect any type of change or career progression. The data bares this out: despite having 15-20 Masters students coming in at one or two levels below Director, only one Infusion Associate has ever been promoted up to that level. The program has been running since 2004. That wouldn't be all bad except for the fact that Humana has a performance incentive plan that make little sense and bears no resemblance to how such matters are handled at other large firms. (It is literally too complicated to explain here. Sufficient to say that a complete performance review cycle takes 18 months.) The result is an informal "No-Raise" policy for Infusion Associates. Don't worry though, you get a 4th week of paid-vacation after 7 years of service. Moreover, Humana has a history of brutal workforce reductions. I came in one morning to hear that they fired 20% of the marketing department. If you didn't baby-sit for your VP when you were in high-school, you have no political cover and Infusion Associates make easy targets. 10% of my Infusion class was fired within 5 months of starting. But the introductory compensation is pretty great: on average $5K-$15K more than MBA would receive going into a health-care consulting role. The discussion will likely not start out that way as "Humana doesn't negotiate offers" but...well...if you believe that, you deserve $95K/year. And all that money comes with very little expected in return. The key insight is that Humana is not a Fortune 100 company; it's a small Kentucky health-plan that got extraordinarily lucky by stumbling onto a federal program early. As a result, they don't have a true need for young talent who are prepared to lead small initiatives because the place is still run like a rotary club; You're either an SVP or a project manager. But at the end of the day, it's not very hard work. So you have plenty of opportunity to wander around and learn how a large health-insurance company works. You also get a nice title on your resume and a great salary off which you can benchmark future offers. All this leaves you very well prepared to take a much higher paying job in a much more desirable city working with much more intelligent people after you've been in the job for a year and the pre-pay penalty associated with the signing bonus drops off. Don't worry, you won't be alone. Approximately 50% of my infusion class was gone within 13 months of starting at the company.

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