Is Humana a good company to work for as a Inbound Contacts Representative I?

Inbound Contacts Representative I professionals working at Humana have rated their employer with 3.5 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative I Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative I interview questions at Humana .

Does Humana pay Inbound Contacts Representative I employees well?

Inbound Contacts Representative I professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 52 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative I salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 853 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 542 reviews)); "Work from home is good." ((in 478 reviews)); "Good work life balance which is great" ((in 289 reviews)); "The flexibility and people are great!" ((in 274 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 126 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Poor Management and too much favoritism" ((in 73 reviews))

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Humana

Humana Inbound Contacts Representative I reviews

3.5

57% would recommend to a friend

(52 total reviews)

Jim Rechtin

73% approve of CEO

59% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.6

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Inbound Contacts Representative I employees have rated Humana with 3.5 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative I professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative I professionals compared to other employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

52 reviews

4.0

Apr 14, 2021

Opportunity for growth

Inbound contacts representative iii

Recommend

CEO approval

Business Outlook

Pros

Many opportunities for growth, great benefits

Cons

Salary is to be desired but not the worst

4.0

Mar 3, 2021

Decent

Inbound contacts representative i

Recommend

CEO approval

Business Outlook

Pros

Remote, benefits, pay, culture, inclusion

Cons

micromanaging, balance, management, training, policy

5.0

Jan 25, 2021

I love Humana

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

I’ve been working here since 2019 and the amount of opportunity with this company is like nowhere else I’ve worked. Worked hard and you will be recognized and grow within the company. WAH environment is nice

Cons

WAH environment with little interaction with management and coworkers can be tough for morale

Viewing 46 - 48 of 52 Reviews

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Humana reviews Humana Inbound Contacts Representative I reviews

Humana

Humana Inbound Contacts Representative I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Opportunity for growth

Decent

I love Humana

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