Humana Inbound Contacts Representative I reviews

3.5

57% would recommend to a friend

(52 total reviews)
avatar

Jim Rechtin

73% approve of CEO

59% positive business outlook

Inbound Contacts Representative I employees have rated Humana with 3.5 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative I professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative I professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

52 reviews
5.0
Jun 11, 2021

I love my job!

Recommend
CEO approval
Business Outlook

Pros

Plenty of room for job growth, wonderful leadership (in my experiences), and a company that cares tremendously about social matters!

Cons

Medical benefit packages are very limited

3.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are helpful and point you in the right directions to find the answers you need to provide to your inquiring member.

Cons

A LOT of information and processes. Upset callers most of the time.

3.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefit choices as expected, Average Pay.

Cons

I work for the FL Medicaid team and the leadership there is bad just a bunch of micromanaging bosses, the training was horrible we started learning after actually doing the job. You will start on a 120 days probation period in which you can't even get sick because they will write you up,

Viewing 43 - 45 of 52 Reviews

Glassdoor has 8,246 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.