Item: Humana
Rating: 4
Author: Current employee - Inbound Contacts Representative IV

Question 1

Is Humana a good company to work for as a Inbound Contacts Representative I?

Accepted Answer

Inbound Contacts Representative I professionals working at Humana have rated their employer with 3.5 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative I Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative I interview questions at Humana.

Question 2

Does Humana pay Inbound Contacts Representative I employees well?

Accepted Answer

Inbound Contacts Representative I professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 52 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative I salaries at Humana.

Question 3

How happy are Inbound Contacts Representative I professionals working at Humana?

Accepted Answer

57% of Inbound Contacts Representative I employees at Humana would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Inbound Contacts Representative I professionals have also rated Humana with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (70), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (63), RN Care Manager (56), Sales Associate (56), Grievance and Appeals Specialist (52)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 853 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 542 reviews)); "Work from home is good." ((in 478 reviews)); "Good work life balance which is great" ((in 289 reviews)); "The flexibility and people are great!" ((in 274 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 126 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Poor Management and too much favoritism" ((in 73 reviews))

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