Humana Inbound Contacts Representative III reviews

There is no downside, except I should have started long before I did,

Management is everything. Your experience will be highly influenced by what supervisor you have and what team you’re on. I was switched to a new team after working in the role for about a year and a half. My experience with the new team was a totally different experience than what I had gotten used to. Suddenly the way I did everything was wrong and I had to basically relearn my role. I was micromanaged and eventually got burnt out. I didn’t get much support from my new supervisor and ended up getting fired for something I didn’t realize I was doing wrong because there were no warnings or coaching regarding the issue beforehand. I really loved the first team I was on and had a great supervisor at first. I’d still be working there if they hadn’t switched me to another team.