Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1085 reviews)); "Great people and love the workflow" ((in 463 reviews)); "culture is great and they do invest in all their employees" ((in 343 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 243 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 199 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Apr 24, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel benefits allow for global visibility

Cons

pay rate is not in line with the market

Hilton Response

9y

Thank you for taking the time to provide us this feedback as we respect and acknowledge that you have responsibilities outside of Hilton. As leaders, we try to do what we can in order to help people maintain a work-life balance with an effort to help them accomplish their goals and meet multiple demands. Of course, we recognize the difficulties inherent in this balance with a business that is 24/7. If you find that your workload is inappropriately and adversely affecting your personal life, your health or your ability to service our clients, we encourage you to speak with your manager or HR team. This direct feedback helps us continually evaluate what's working or and any areas of opportunity for improvement.

4.0

Apr 14, 2017

Very Well-Supported

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

We have a generous PTO package, good benefits, and a lot of perks outside the paycheck: the opportunity to work from home, somewhat flexible work hours, and often food provided at the office.

Cons

Since my specific job is done remotely from the teams I and my peers work with anyway, it'd be useful to be able to work from home full-time.

Hilton Response

9y

Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

1.0

Feb 14, 2017

One of the ABSOLUTE WOST places in the world to work for-EVER!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some (only some) good people you will work with; you will work mostly with a group of extremely hostile, vicious, dishonest, and extremely negative managers and team members.

Cons

The worst place I have ever worked in my life, on every way imaginable. Extremely negative and hostile work environment. Incompetent, vicious, and absolutely terrible managers. Also, it is the most disgusting and dirtiest hotel EVER...it is infested with bed bugs and cocaroches!!! I highly discourage anyone from working in this Nightmarish HELLHOLE!

Viewing 280 - 282 of 11,515 Reviews

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Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Director

Very Well-Supported

One of the ABSOLUTE WOST places in the world to work for-EVER!

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