Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Working for Hilton for 10 years, and what a ride. After being promoted 5 times, working at 5 different hotels, in 4 different states, I believe I can truly say Hilton is a wonderful company to work for. Compensation is fair and aggressive within the hospitality brand, benefits are industry leading and have even been highlighted in the news in 2016. Hilton is a fair employer, with a strong culture that rewards hard work and is committed to its teams. Come join us.

Cons

We always wonder if the grass is greener on the other side (its normal). Every job has its ups and downs, and I believe Hilton has taken team member feedback well, and developed solutions to improve the quality of life for its team. I would like to see affordable child care assistance considered as a benefit for us, but am happy with the progress Hilton has made towards benefits so over the years. We are going in the "right" direction.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to shareany suggestions or ideas you may have with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
4.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home, great people, flexibility

Cons

Low pay relative to market

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
5.0
Dec 14, 2016

Work-at-HomeReservation Sales 

Recommend
CEO approval
Business Outlook

Pros

Being able to provide for my family in a non traditional setting, while helping others build their dream vacation. I love that at home associates have the same benefits as the Brick and Morter associates do.

Cons

I have no cons at this time as this is a new place of employment.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
Viewing 283 - 285 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.