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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,519 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Oct 15, 2009

      Hilton Hotels - A Company in Transition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the great pleasure of working for Hilton Hotels while it was still the preeminent hotel company in the world. Many of the finest people I've known and worked with came through Hilton's corporate structure. It was a very large family, where everyone had a stake in our collective success.

      Cons

      Since the acquisition by Blackstone, the very structure of the company is changing. While I'm confident the company will once more be a world leader, it has not yet found it's footing. Many great people have moved on, voluntarily and otherwise, with an air of uncertainty weighing heavily upon those who remain.

      3.0
      Aug 21, 2009

      Not the same company since Blackstone acquired it. All pride and loyalty in the parent company is gone.

      Former corporate management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good brands that have strong leadership.

      Cons

      Current corporate management is focused solely on desperately trying to wring profit out of what was acquired by Blackstone. People who have given their entire careers to HHC are now afraid for their futures. More would leave, but with the economy the way it is, many have nowhere to go.

      3.0
      Mar 19, 2009

      Hotel/Real Estate Values Fluctuate, Employees are True Assets

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and perks. There are many exceptional team members, a lot of industry longevity and knowledge. The experience you gain is invaluable. The work atmosphere can be extremely fun. Middle management has some true all stars. Oh yes...and we also have a fantastic portfolio of hotels. The corporate initiatives that have to do with charity, the arts, community involvement and the environment are refreshing. There is a definite atmosphere of pride and many people willing to go the extra mile. We also have a wonderful legacy of hospitality and the spirit of Conrad Hilton is definitely still alive.

      Cons

      Since new ownership, focus is on bottom line rather than hospitality. While there are many things that make Hilton a great company to work for, these are like torches carried on from the old regime. There is a lot of training but it is sort of bizarre and hollow as if they train you with catch phrases and slogans but never actually get to the bulk of the knowledge. Trial by fire and piecemeal come to mind. Employee morale is low with all the changes-Original Sr. Management is all gone, positions being eliminated and many employees will have to move across country or give up their jobs just to relocate to DC area. Is there a connection with new CEO returning to his home town? The excuse that DC (EDT) is more conducive to a global operation is laughable when a lot of expansion is happening in Asia and India.

      Viewing 403 - 405 of 11,519 Reviews
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      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.