Is Hilton a good company to work for as a Rceptionist?

Rceptionist professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 408 Glassdoor reviews. This is an average score with the overall rating of Hilton employees being 3.9 out of 5 stars. Search open Rceptionist Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Rceptionist interview questions at Hilton .

Does Hilton pay Rceptionist employees well?

Rceptionist professionals rate their compensation and benefits at Hilton with 4.1 out of 5 stars based on 408 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Rceptionist salaries and benefits at Hilton .

How happy are Rceptionist professionals working at Hilton?

84% of Rceptionist employees at Hilton would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Rceptionist professionals have also rated Hilton with a 3.6 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Great work life balance and ability to create own projects" ((in 198 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great hotel and travel benefits" ((in 181 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

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Hilton

Hilton Rceptionist reviews

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3.9

84% would recommend to a friend

(408 total reviews)

Christopher Nassetta

87% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.6

Senior management

Rceptionist employees have rated Hilton with 3.9 out of 5 stars, based on 408 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

408 reviews

3.0

Oct 19, 2016

Awful

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Good Company to work for, plenty of interacting activities for the team and positive atmosphere,

Cons

unexisting incentives, high pressure environment and awful product. We were asked to lie to Guests and overtime we were no happy with something we were told to be thankful as we were working for a prestigious company

Hilton Response

Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

4.0

Oct 11, 2016

Traditionally good company to work for

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Hilton is offering you the opportunity to learn and develop yourself through training organised inside the department by your supervisors/managers and by the human resources department who will make you understand the company culture much better

Cons

On the other hand worth mentioning cons would be the salary which is in line with the industry and overall is not great for entry-level but it increases as you climb up the ladder. Resources are at the brand standard level but the company can lag behind others in terms of new technologies which can make both your and the guests life easier

Hilton Response

Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

4.0

May 23, 2016

Good

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Fun environment ,nice workplace .chances to change department

Cons

Minimum wage.sometimes can be very demanding

Viewing 397 - 399 of 408 Reviews

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Hilton Rceptionist reviews

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Awful

Traditionally good company to work for

Good

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