Is Hilton a good company to work for as a Rceptionist?

Rceptionist professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 407 Glassdoor reviews. This is an average score with the overall rating of Hilton employees being 3.9 out of 5 stars. Search open Rceptionist Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Rceptionist interview questions at Hilton .

Does Hilton pay Rceptionist employees well?

Rceptionist professionals rate their compensation and benefits at Hilton with 4.1 out of 5 stars based on 407 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Rceptionist salaries and benefits at Hilton .

How happy are Rceptionist professionals working at Hilton?

84% of Rceptionist employees at Hilton would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Rceptionist professionals have also rated Hilton with a 3.6 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1087 reviews)); "Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 197 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 538 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 538 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

Skip to content Skip to footer

Notifications

Hilton

Hilton Rceptionist reviews

3.9

84% would recommend to a friend

(407 total reviews)

Christopher Nassetta

87% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.6

Senior management

Rceptionist employees have rated Hilton with 3.9 out of 5 stars, based on 407 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

407 reviews

5.0

Apr 17, 2026

Best Company

Receptionist

Recommend

CEO approval

Business Outlook

Pros

The best company to work for .

Cons

Nothing I can recall everything is perfect.

3.0

Feb 25, 2026

Fun place to work

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- Fun yet crazy people, amazing hotel guests - nice corporate culture - free food and transport on shifts. Accomodation also provided.

Cons

- emotional labor can be mentally exhausting and stressful, shifting to blame culture - tasks can be repetitive - management and shift hours can be long and tiring

4.0

Feb 19, 2026

r

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Wondeful company to work for

Cons

Some hotels need maintenance aor remodeling

Viewing 1 - 3 of 407 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Accor

3.6★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hilton

Hotel Front Desk Agent

Front Desk Agent - Part-Time

Spa Receptionist - Conrad Orlando

Spa Receptionist - Conrad Indianapolis

Hilton reviews FAQs

Hilton reviews Hilton Rceptionist reviews

Hilton

Hilton Rceptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Company

Fun place to work

r

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs