Is Hilton a good company to work for as a Rceptionist?

Rceptionist professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 408 Glassdoor reviews. This is an average score with the overall rating of Hilton employees being 3.9 out of 5 stars. Search open Rceptionist Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Rceptionist interview questions at Hilton .

Does Hilton pay Rceptionist employees well?

Rceptionist professionals rate their compensation and benefits at Hilton with 4.1 out of 5 stars based on 408 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Rceptionist salaries and benefits at Hilton .

How happy are Rceptionist professionals working at Hilton?

84% of Rceptionist employees at Hilton would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Rceptionist professionals have also rated Hilton with a 3.6 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Great work life balance and ability to create own projects" ((in 198 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great hotel and travel benefits" ((in 181 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

Hilton Rceptionist reviews

3.9

84% would recommend to a friend

(408 total reviews)

Christopher Nassetta

87% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.6

Senior management

Rceptionist employees have rated Hilton with 3.9 out of 5 stars, based on 408 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

408 reviews

2.0

Mar 21, 2017

Hilton London Euston

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, always busy, lots of training

Cons

Low salary, bad management, too many rules

Hilton Response

9y

Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

5.0

Feb 5, 2017

Great Place to Work!!!

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Hilton Worldwide is a great company! Working here as been an amazing journey! There are many benefits in this brand, although I do think that Hilton University is one of the Greatest! All the information and tools that are supplied to the employs, so that they can improve themselves and bring more value to the company. Also being the greatest company regarding hospitality, be rest assured that Hilton provide all the tools to make the employees feel comfortable and happy!!

Cons

Nothing special to report!

1.0

Jan 6, 2017

The worst working environment I have ever had

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

The location is next to Hanoi Opera House, in the centre of the city.

Cons

Lack of support from colleagues and overall employees in Front Desk team. They have the worst management board (medium menagement level) who are alway angry.

Hilton Response

9y

Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

Viewing 394 - 396 of 408 Reviews

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Hilton Rceptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hilton London Euston

Great Place to Work!!!

The worst working environment I have ever had

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