The morale and culture has tanked over the last 18 months. As soon as the company's growth started to slow, immediately the blame was put on the staff on the front lines. They were just not working hard enough and needed to work harder! Then redundancies came and no pay rises in a cost of living crisis, shows staff are not valued. Manically trying to pry this back now they've realised this leads to significant exodus of talent which will impact the bottom line.
40hr work week, excluding breaks (norm is 9-5 with a paid lunch break, we're 8.30-5.30) means flexible working is difficult and by the end of the week many employees are mentally exhausted. A shorter week has been shown to be more productive.
A previous reviewer mentioned unpaid overtime and the expectation of working at weekends- this is 100% the case in some teams, managers are expected to work until midnight on the final day of the month to push as many tasks as possible and ensure maximum performance against targets.
Along with most of the recent reviews, the cons are lack of real leadership. There is a difference between being a dynamic company and adjusting approaches, and rushing releasing untested strategies or approaches which force you make constant U-turns or drop approaches after only a few weeks.
Middle managers aren't trusted or empowered and the view is that the company is top-heavy with too many directors making responsibility unclear.
Leadership don't take responsibility for their decisions, instead either gaslighting or just ignoring anything that doesn't align with their narrative.
Leadership is not listening to the customers or the staff who talk to them everyday and evolving strategies or approaches, but instead sticking with the attitude that "it worked before so it'll work again".
