Frontiers reviews

2.7

34% would recommend to a friend

(563 total reviews)
avatar

Kamila Markram

31% approve of CEO

32% positive business outlook

Frontiers has an employee rating of 2.7 out of 5 stars, based on 563 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontiers employee rating is 27% below average for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

563 reviews
1.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

•Colleagues are the biggest asset •Remote working

Cons

•Under no circumstances should you need a degree to work here •Large portion of roles are glorified & thankless customer service jobs - it won’t be long until they make all cold calls mandatory across every dept (like it basically has in content already) •Like others have mentioned, a well trained AI charbot will be able to do most of the jobs here before long •Daily tasks / side projects have increased by 10 fold in the past 6 months alone, with no recognition or benefits in return •If you want a promotion you need to do an application form and the outcome is entirely popularity based •No action taken against employees who can play the politics well but have no clue when it comes to the actual job roles or SOP guidance •Most managers get away with doing the bare minimum and seemingly aren’t allowed to have a positive outlook on team efforts if targets are not met (they haven’t been across the board all year) •Contrary to the branding, quality is the very last priority. They care mostly about the optics of quality, but the reality is that senior management will have you look over certain details (lack of PhD for board members, no research background) in favour of getting another acceptance in the bag. •Horrendous weekly target updates telling people to “keep grinding” often accompanied by cringey motivational gifs •No consequences for corrupt editorial board members other than a slap on the wrist email •You have to bend your ethics and morals to do the job a lot of the time •40hr workweek is wildly unecessary and outdated •No smoke without fire, the reputation is fast sinking here for a reason!

2.0
Mar 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is fair for the level of work you're expected to do.

Cons

I can't overstate how toxic of an environment Frontiers is. The senior management are moderately to completely incompetent and don't understand the day to day activities of the staff as the remote working situation means that they are all based in Switzerland with their employees spread across Europe. This physical distance creates a gulf of communication and understanding reflected in the absolutely awful employee satisfaction survey scores. All internal promotions are based on how much you suck up to other more senior staff and categorically not your competency or experience. For example, several people in their young twenties with less than two years working experience ANYWHERE were regularly being promoted to being people managers after having a few chats with other managers. Aside from the toxic politics, the work is mind numbingly boring with every day the exact same. The targets they set are unreasonable, and everyone knows it, with most people only realistically able to achieve around 60% of the numbers senior management asked for. Lower level management are often nice but don't care very about you as it's entirely online, so you don't really develop any relationship with your manager or coworkers at all. In the year and a half I was there, I was moved across three different teams with three managers and the team was renamed. Change is very much a constant at Frontiers, but not in a thought about way. More a haphazard reactive attempt to try to achieve unrealistic targets with zero thought into how these initiatives would actually be enacted.

1.0
Dec 19, 2023
Recommend
CEO approval
Business Outlook

Pros

I met some lovely people along the way - lower level teams Work life balance is great

Cons

'Priorities' change on an almost daily basis, delusional targets, cult of toxic positivity, feedback is pointless and is censored if it is uncomfortable for upper management. Promotion is only given to favourites - your effort/skillset is not relevant, their choices are clearly made prior to the advert. Recent restructure has lead to ridiculous levels of micromanagement.

Viewing 73 - 75 of 563 Reviews

Glassdoor has 632 Frontiers reviews submitted anonymously by Frontiers employees. Read employee reviews and ratings on Glassdoor to decide if Frontiers is right for you.