What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

Jun 20, 2014

Contract owner operators.

Contractor resource specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is average. Great health insurance and discounts. Cafeteria is awesome. Updated building is cozy and very nice.

Cons

FedEx Custom Critical has minimal pay increases. Work hard with no bonus program. No training program. No support from Management. People who have been there for 20 plus years will run you over and they do not like change. Technology is way behind any other FedEx companies.

3.0

Jan 14, 2014

FedEx Experience

Surface expedite agent

Recommend

CEO approval

Business Outlook

Pros

It was a great company to start out with in my career. Taught me invaluable lessons on corporate life, sales, and customer service.

Cons

Sometimes you feel like you are a just a worker bee and can be quite stressful at times. Can be harder to move up.

1.0

Feb 26, 2009

How about letting the vans make a living too!!!!!!!

Owner operator

Recommend

CEO approval

Business Outlook

Pros

It used to money but not anymore we are starving and losing our vans and the company doesn't care!

Cons

They have cut the rate so that you can't live and pay your bills. They don't abide by their own rules and will cut your throat in heartbeat. They don't care about vans they figure they will just hire some more when what they have loses their a$$. We had to sign a contract for .85 a mile but you don't get that because of all of the deadheading you to do just to pick up another crummy load. If it is a decent load they have been putting the B freight on the C, D, and even sometimes the E trucks. Then they tell us that is not what they are doing when I know people and have seen their loads.

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Contract owner operators.

FedEx Experience

How about letting the vans make a living too!!!!!!!

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