What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

Jul 16, 2023

Good benefits but unknown direction of company

Fleet planner

Recommend

CEO approval

Business Outlook

Pros

PTO amount is great and keeps getting higher the longer you stay

Cons

Upper management could care less. Brought in someone from corporate and he’s basically cleaning house and has taken employees that have been here 20+years jobs away. Employees on my team and direct managers care but otherwise I’m a butt in a chair. No body knows the direction of the company anymore. Today it’s hybrid wfh but it can be changed at anytime. Even after upper management previously stated we’d stay hybrid moving forward.

1.0

Oct 22, 2015

Disbursements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building...some nice people. Good location. Nice café.

Cons

If you don't fit in with their cliques, they tend to completely ignore you. A lot of the employees stand around and talk about their personal lives and yack all day. I was treated rudely by some of the people. Instead of socializing, they should be training people better.

1.0

Aug 9, 2015

Better pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits is great.. The perks is great as well..And they have a great cafe. They also have a fitness center and a computer cafe.

Cons

The salary is not efficient for all the work u have to do. Management shows lots of favorites to sinority workers.

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FedEx Custom Critical reviews

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Good benefits but unknown direction of company

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Better pay

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