Ebury reviews

3.4

57% would recommend to a friend

(710 total reviews)
avatar

Juan Lobato

62% approve of CEO

55% positive business outlook

Ebury has an employee rating of 3.4 out of 5 stars, based on 710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ebury employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

710 reviews
1.0
Nov 2, 2020

Try to avoid at all costs!

Recommend
CEO approval
Business Outlook

Pros

- Only because it is obligatory to write something I would say a benefit inside Ebury are the people you meet but this can be everywhere.

Cons

(1). No bonus for KYC/Onboarding analysts (since March 2019). The bonus is being allocated to externals and compliance to tackle the workload but onboarding deserves it the most. The managers are lying about that to the whole team for months now and trying to say that they are trying to find a solution while there is none. Honesty is a vital key for proper communication. (2). People are leaving all the time - great people. In two months, there were at least 8 people left the KYC/Onboarding team. (3). The whole team is dissapointed because there are continually new changes and the management has no information on what is happening because the decision makers are people higher than him/her. (4). No ability to progress and develop inside the team - you will be pinned down with one jurisdiction and you will bombarded by cases that could only create backlog in short. (5). The company is really facing issues with the risk based approach which is not well defined while the Enhanced Due Diligence is a joke with too much of complexity and not clear training on what is needed. (6). They fire personnel with unfair reasons (at least they respect the law in Spain and compensate accordingly those who are fired). (7). Probably you will have to call the clients yourself. The company is doing really bad from the front office perspective currently so they are trying to allocate responsibilities to the KYC/Onboarding analysts, pretending that this is part of their obligations - which is not.

2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most of the people are very friendly and always willing to help.

Cons

- Bad CEO: He lives completely detached from the job market reality. He is completely focused on the business results and doesn't seem to care about employees. As an example, in some of his official messages he recommends not taking all vacation allowance or putting the company's interests ahead of family. - Meager compensation: Salaries are not competitive and getting a significant salary raise or a promotion is very difficult even with strong performance. - No remote work: The company no longer allows remote work, which was one of the few things that made Ebury attractive. - No CTO: The technology area has no C-level executive and, thus, has little power. It's inconceivable for a company that calls itself a fintech to not have a CTO. - Lack of culture: Despite having some guiding values, there is no real focus on culture. - Bureaucracy: The technology area has become overly bureaucratic and things move very slowly.

1.0
Aug 24, 2020

Not worth it

Recommend
CEO approval
Business Outlook

Pros

- you’ll have an indefinite contract since the beginning - they send you gifts on your Ebury anniversary

Cons

- not flexible times and the extra hours are not paid although it it’s impossible to leave always at 6 o clock. - your work is not rewarded. You can work really hard and even do the job of 3 people and still you won’t deserve bonus or salary raises and they will come up with excuses on how you didn’t achieve your targets. But even though, they will give you more responsibilities in your review so you have to work harder with a ridiculous salary (comparing the salary with the rest of companies in malaga or Spain is ridiculous as Ebury must be seen by it own). - the bonus does not exist as it is impossible to reach it. Still waiting for it although we worked as hard as ever. - management is not prepared and cannot give you solution for anything. - the company is chaotic and does not know anything. All the work is done by the on boarding team (even compliance work). As compliance did not do their job properly we now have to remediate all the mess caused. We are forced to work much harder to fix the accounts and there are no resources although this has been communicated several times. - to fix this mess they have hired external contractors who did not receive any training and give more work to on boarding. - there is no communication between teams and there is everyday a change that is not notified so we learn things while we are working. I would not recommend working for this company. The level of stress does not worth it. Many people are suffering from anxiety just because of this job.

Viewing 10 - 12 of 710 Reviews

Glassdoor has 1,052 Ebury reviews submitted anonymously by Ebury employees. Read employee reviews and ratings on Glassdoor to decide if Ebury is right for you.