Coach reviews

3.8

77% would recommend to a friend

(3,409 total reviews)
avatar

Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

It was really fun to keep up with the trends and to see new product coming through the store. If you enjoy fashion, it can be a great fit. The customers were also great, and you really got to know them in the small store I worked at. My store was very nice and all the employees really helped each other out. The discount is amazing- stock up on those bags! They also train their employees very well.

Cons

The dress code became out of control, especially for associates making less than ten an hour... it was impossible to dress by the company standards at times. Also, some micromanaging existed from both the store management and corporate. It was overwhelming at times, especially given how little associates made (and no commission on hard work!)

5.0
May 10, 2015

Assistant Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great discounts, solid training program and ability to move up within the company if you know the right people and are able to perform up to Coach's sales metric requirements; bonuses and monthly incentives for hitting your goals/ store goals

Cons

long hours, corporate seems disconnected to daily operations on the store level; extremely sales focused- high goals and not a lot of time to get things done operationally that help a store run smoothly; pay is also on the low end for the amount of work required

4.0
Dec 31, 2014

It's always been a pleasure

Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Great incentives. Room for growth if you put the work in. Always worked with professional and nice people.

Cons

Moving up can take a lot of time, even years due to positions not being available. The company is going through a lot of changes right now- and jobs don't seem as secure as they once were. Salary can be low.

Viewing 82 - 84 of 3,409 Reviews

Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.