Coach reviews

3.8

77% would recommend to a friend

(3,409 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount and bonus program. Structured company and on boarding.

Cons

Pay for everyone but store manager is lower than other high end retailers. Expectations are extremely high for the pay of a sales associate. Nothing is good enough even if you are achieving numbers. Full Price went to extreem couponing which then in turn lowered customer demand. Stress is high on in store team to make unachieveable goals. They hire for looks not ability. Do you have the "coach" look?

1.0
Sep 21, 2014

Exploitive

Recommend
CEO approval
Business Outlook

Pros

Most people would say the discount.

Cons

There is a lot of pressure to purchase everything Coach. Within the first two weeks I was lectured about not having coach jewelry or shoes. I also got talked to about not meeting the dress code, however, that seems to be made up on the spot. It is not enfourced equally either. I was told to have natural hair color and no visible piercings or tattoos yet there were 3 other staff violating it. Bottom line: you won't make money because you have to continually buy clothes for the dress code and buying everything coach. Plus there will be no set hours and a lot of on call shifts.

Viewing 85 - 87 of 3,409 Reviews

Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.