Coach reviews

3.8

77% would recommend to a friend

(3,409 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 8, 2016

Gossip

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like working with customers

Cons

Sales associate and managers gossip too much

2.0
Jan 3, 2016

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonuses and benefits

Cons

too much pressure placed on sales associates to meet goals. Also too many costly changes to dress code

2.0
Dec 28, 2015

Assistant manager

Recommend
CEO approval
Business Outlook

Pros

Fun and upbeat environment. High traffic environment in outlet locations. Freedom to express opinions and implement new store function ideas.

Cons

Advancement; look past or made unfulfilled promises, denied promotions, and hiring for Associate management was secretive. Associate managers hired and the assistant is relied on to train of all known knowledge. Teamshare / aka monthly bonus rewards, Reasonable store goals set but at the end of month Coach would change promotions to prevent stores from making bonus. Assistant manager compared to Associate manager; Same work duties (or more) less pay, benefits and reward $'s are less for assistant manager. No DM touchbases with assistant to help grow to next level. Touchbases happen with store manager to help grow with the company but outcome has no resolution or suggestions for growth. Employee discount is useless as customers are able to use all discounts (mailer, in-store, etc) and associates are unable to use mailer coupons which gives customers a larger overall discount. Customer pricing is always better than employee discount pricing. Pay as a customer or don't buy. Outlet merchandise marked higher then retail pricing, makes no sense to purchase as an employee

Viewing 79 - 81 of 3,409 Reviews

Glassdoor has 3,750 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.