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      Chubb

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      Chubb reviews

      3.6

      64% would recommend to a friend

      (3,820 total reviews)
      avatar

      Evan Greenberg

      69% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Chubb has an employee rating of 3.6 out of 5 stars, based on 3,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Feb 12, 2018

      Run! Not the Chubb of Old

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have to enter 5 words but seriously ,there are none any longer.

      Cons

      The claims department is a sweatshop. Management openly demand the expectation of working 24/7, travel at a moments notice to work CAT or handle claims and no work/life balance. Evan Greenberg has handed the reins of claims over to the home office terror "tower" which has many senior claim members leaving. The mass exodus is palpable. Vendor payments are winnowed or non-existent as Chubb no longer wants to authorize any vendor use. After all, someone has to repay the shareholders for the purchase of Chubb so the budget is not just flat, it's subterranean. The mood is bleak. They are actually calling claims staff who left to see if they want to come back, that's how desperate it has become. If you are a customer or considering it, don't.

      2.0
      May 17, 2016

      ACE ruined this company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company used to be full of incredible people. Mangers were compassionate, helpful, leaders of the industry. Customer service was the topmost priority, at any cost. Atmosphere was very familial and welcoming. Some incredible people worked here, great leaders, great team members. The brain-drain is real.

      Cons

      This company has changed completely. They left lower level managers alone for the most part, but shook up the top levels entirely. This way the employees didn't spook at sweeping changes as easily. Lower level managers seem way more stressed out, and they are all losing their offices in favor of a "flat management" style, where only VPs get offices now, everyone else is relegated to a cube. It's all about metrics now, a complete meritocracy where being a cutthroat jerk is rewarded.

      3.0
      Dec 10, 2023

      Run, don’t walk, away from this company

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The PTO bank is decent

      Cons

      Where to start? - so many layers of useless middle management - they will crow about how much money we’re making and NOT share it with the people that make it for them - the antiquated systems were forced to muddle through and that have weekly system issues - again, not profit sharing - the pay is laughable (unless you count getting extra work from those who don’t pull their weight as payment. Cuz then you’ll be richer than you ever dreamed!)

      Viewing 49 - 51 of 3,820 Reviews
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      Glassdoor has 5,016 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.