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      Chubb

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      Chubb reviews

      3.6

      64% would recommend to a friend

      (3,820 total reviews)
      avatar

      Evan Greenberg

      70% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Chubb has an employee rating of 3.6 out of 5 stars, based on 3,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jul 23, 2023

      People Leave Because of Toxic Leadership

      Claim manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are lucky to have a great manager and business unit, the job can be rewarding. The pay & benefits are good for top performers.

      Cons

      Flexibility does not exist. All of the top claims leaders from legacy Chubb & Ace have been forced out. The best and brightest said they’d rather pay their own health insurance than stay another year. There has been nobody at the top of claims that even understand ‘Claims’ since Doug Poetch, Jeff Miller, and Frank Lattell were encouraged to leave. I think that was 2017. Now 30 year employees are just walking away. And most people think they can replace that experience with some younger, cheaper folks. In our industry, that is a recipe for disaster.Billions in profits. 2% raises. Leadership crushing the spirit out of newer employees. Holding on to awful managers who chase employees away. If all of the departures are in the same team, what other reason could there be?

      4.0
      Mar 9, 2022

      Stable Company with Outdated Corporate Culture

      Senior claim director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I appreciate the Stability and Name Recognition

      Cons

      Company culture seems unwilling to adapt to 100% remote working even though working through the pandemic 100% remote the company experienced HUGE PROFITS. Not seeing the opportunities which present for employees in a 100% remote working environment seems short sighted and rigid.

      1.0
      Mar 9, 2022

      Don't Believe the Hype. Stay away!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm not going to lie....I started working for this company less than a month ago and was so excited to be a Chubb employee! They are suppose to be a first class organization and one of the leaders in Insurance. Unfortunately I haven't found a single Pro except they have free coffee in the cafeteria (which isn't even that good). Its in a good location in Philadelphia which I guess is another Pro. My boss is a nice man but has been broken by the Chubb culture and system. He also sits in a different office so I've still never met him. (wouldn't that be nice for him to actually want to meet his employees??) When I started there was nothing at my desk. I had to wait 2 weeks for monitors and a keyboard. I was still forced to come in and work off a small laptop even though I have an entire Home Office built. They state they want people back in the office for CULTURE! The office which they FORCE that culture had a desk was covered in dust, mice dropping in the cabinets. The office is a baron wasteland of cubes. Its very cliquey and not welcoming to anyone who isn't in their clique.

      Cons

      Ohhh lets get to the exciting part! Lets just list them off shall we? See above for some more Spelled my name wrong on my email and refuses to change it stating that it will mess everything up in there systems (Billion dollar company has awful tech) No IT support for new hires, kind of just figure it out on your own. I went down to the IT desk to ask for help and they said, go back to your desk and go into teams and request help (the Indian people on service now are very helpful) The floor I'm sitting on had a pizza party to welcome the staff back. never invited me or made me feel welcome. (when I went in the kitchen and said "oh can I have a slice, they said no its for our team) A person who is upper management but NOT my reporting boss or on my team has been extremely rude to be about my appearance, weight, intelligence, and made numerous comments about when I am in the office or not in the office (my boss has approved my days that I'm in and out of the office) They want you in the office but give you no reason to actually go into the office. Why am I putting on slacks and a dress shirt when I see people in jeans and hoodies in the cafeteria? Will Chubb start paying for my clothes? Since the office is in the city, I have to pay to park when I'm in the office, just another added expense. Zero Training classes, expected to work 12-15hr days regularity. The famed culture has a saying in the office I'm in.......Sign off at 5pm, Have dinner and sign back on at 7pm and work till midnight. I could go on but I think you get the point.....

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      Glassdoor has 5,016 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.