Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Sep 10, 2015

Beware of Capita SIMS IDC. DO NOT JOIN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free transportation facility. Capita, Kalyaninagar, Pune has free pick up and drop facility for the employees. - They have started India Development Center (IDC) as the product development facility and have some really good software developers and Business Analysts.

Cons

- IT product development facility on BPO premises. - BPO mentality. - BPO policies. - Joining Capita will ruin your career. - They might offer good salary hike at the time of joining but internal increments are worth less than peanuts. - Managers lack experience. They are unable to put forth their views to the UK team. They always say YES to every demand of the UK team. - No personal and no professional growth. No financial growth as well.

4.0
Mar 21, 2019

On the up

Recommend
CEO approval
Business Outlook

Pros

The relatively new CEO is clearly making some much needed improvements: better technology, greater communication, enhanced HR practices and a logical organisational structure. There is a degree of flexible working and the new offices are nice and in a great location.

Cons

Too much adherence to antiquated policies that make you feel more like a number than someone who is valued. Below market pay and incentives. At times it feels like you're only part of a small division rather than a big company with broader goals and ambitions. Knowledge management and sharing experiences is hard to find.

1.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to experience the life of Indians during the British Raj

Cons

If you ever wondered what it was like to live under the British rule, and be a victim of the zamindari system, join Capita India. The inhumane behaviour I witnessed here is almost as good as a white man flogging an Indian man just coz he can. Slaves to their British masters, almost all the sepoys (managers)) in Capita are drunkards because they need alcohol to chug down their humanity. Drowning my team in silly labour work, my master asks me to not care about my team, they are I quote "they are dogs, they will do anything we ask them to". One of my other managers actually went around telling my peers not to talk to me, or else their performances would be affected. Another example of their unprofessional behaviour- I went on a leave for 2 weeks, when I came back I was asked to start working for another team and a role that was way lower than what I was hired for. Two weeks into that, I was pulled back into my previous team because their clients were complaining and they needed me to be the scapegoat! Mind you neither of the times, I was asked if I want to move out or move back in- that was the moment I decided I don't want to be here anymore. P.S. My FNF settlement is still not done, and I hope this review doesn't affect it because this company is totally capable of stooping down to that level.

Viewing 10 - 12 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.