Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 20, 2022

Bad management and unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only benefit

Cons

managers with no clue how the system works, penalise conversion when there system has calls coming through silent, overall bad energy from team as most are I satisfied with how management deal with situations all in all I would not recommend capita

3.0
Nov 16, 2016

customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great enviroment in the city of Lodz. MAny activites to do with discounts, sports, barbacues. Trainning is provided when starting as experience is not need.

Cons

low salary but enough to live in the city

Viewing 4 - 6 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.