Booking.com reviews

4.1

80% would recommend to a friend

(7,584 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Sep 20, 2017

good job

Recommend
CEO approval
Business Outlook

Pros

company takes care of the employees great deal, offers many tools and courses for you to move forward in your career

Cons

your wellbeing will depend a lot on the team leader you have, I had some bad experiences with team leaders that simply did not do their jobs well and should not have been granted that position in the first place

4.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Nice perks: Free lunch or dinner, snacks, fruits and drinks - Great people, international teams - No seats plan - Only 8 hours per day at work (including 30 minutes to eat) - Freaky Friday once a month, Booking.com organises every month a nice event/party - The job is interesting, you can practice many languages, very international environment - Good location - Very good salary compared to others call center companies in Barcelona

Cons

- The schedules: you are either working early shift or late shift and can ask for a change only after a year in the company and then you are on a guest list.. so it's impossible - Too many calls.. a real call center job! the phone never stops ringing - in order to get a bonus, we need to do every month or every quarter a kind of document named 'values' which is quite a pain..

2.0
Jun 7, 2017

Costumer Service Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working conditions Great benefits Good environment Nice offices Free coffee and fruit Good cantine Friendly co workers

Cons

I wasn't there time enough in order to provide cons. I don't think it would be fair for me to provide such, since I was only there for 3 weeks.

Viewing 73 - 75 of 7,584 Reviews

Glassdoor has 9,127 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.