Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 16, 2016

Avoid

Recommend
CEO approval
Business Outlook

Pros

Free food and some discounts on hotels Part time offered which is good for people who have other commitments in life

Cons

London office is run by mediocre management who micromanages. There were some issues in the office at some point and they were investigated by team leaders in ways that reminded more of Stalinist era interrogation than a modern company. Most team leaders do not know the nature of the job and are pretty useless but no review seems to be done on their work (or lack of) at all.Stress they put on staff is definitely not worth it in relation to the job and pay. Independent thinking and proactiveness is not valued at all. Procedures are the company's Bible...to bad they are in most cases long winded and ineffective. Even though they keep on insisting "your view counts" and say they work on solving the problems everyone is aware of, at the end nothing is done about it. People keep on quitting and turnover is really high in this office but management just don't seem to care. The sell the job as giving good chances of development and promotion inside the company but in reality only people who are friendly whit management get promoted, regardless their skills or lack thereof. Internal recruitment is a joke. Their selection process in a charade at the end of which you get feedback suck as "not being enough booking blue" as an apparently valid explanation on why one didn't pass the interview step There seems to be a lack of internal structure and organisation and rules are bended in relation to who you know inside the company. Overall not a professional atmosphere at all to work in, at least in the London office

5.0
Mar 15, 2016

Very good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good relocation package - Pretty office

Cons

They are using Perl as a main language

2.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Yearly trip to Amsterdam, but ONLY after you've worked there for 1+ years. Do not believe that you will go to Amsterdam the same year that you've been hired. Some great Team Leads.

Cons

Not good at training internal employees. Not good at promoting from within. Management has standard call center mentality. They don't care if you quit or not as long as you stay past 6 months.

Viewing 6958 - 6960 of 7,612 Reviews

Glassdoor has 9,163 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.